Frequently Asked Questions
Is the Auberge Papillon Lune open all year round ?
Yes, the Auberge Papillon Lune is open all year round.
What payment methods are accepted?
We accept payment for any purchase as well as the total payment of your stay at the counter by Visa, Mastercard, American express, Interac and cash. For any online reservation, the deposit is only made by Visa and Mastercard.
Only deposits for game loans and magnetic cards, we require them in cash only, because these deposits are returned upon their return.
Concerning the canteen, everything depends on the dealer in place. Inquire before your arrival.
What is the check-in and check-out time?
For the Auberge : Arrival from 4 p.m. Departure: until 11 a.m.
If you wish to arrive earlier or leave later, please contact reception in advance to check the availability of the site, fees may apply.
Is there Wi-Fi? Can we work remotely?
Free wifi is available everywhere in the Auberge.
Can I charge my electric car on the Auberge?
We have 2 charging stations, located in the parking lot of the Auberge behind the main building. There is a sign with instructions for connections on site. Charges apply. The brand of the charging station is EV Duty.
Are pets allowed?
Pets are not allowed.
What time is curfew?
The curfew is at 11pm. After 11pm, we require absolute silence around the fire. Tranquility and respect for all are integral parts of our priorities. In addition, all visitors must leave by curfew.
Are there speed limits on the campsite?
Yes, to ensure the safety of all, vehicles, whatever they are (car, golf cart, bike, scooter, etc.) must not exceed 8 km/h. Offenders will be expelled immediately. To give you an idea, 8 km is the speed of a walker who walks at a good pace!
Is it possible to drive motorbikes, scooters or golf coaches on the campsite?
Motorcycles and scooters are prohibited from being used on the campsite. For golf coaches, only seasonal workers with a medical problem are allowed to have them.
Are there any rules regarding bicycle travel?
Bicycles are of course allowed on the site. However, for safety reasons, cycling is prohibited after dark. Wearing a helmet is strongly recommended.
On the BMX track, wearing a helmet is mandatory.
Can I smoke cannabis?
The Auberge is non-smoking, which includes cigarrettes and canabis.
Thank you for your understanding and your full cooperation.
